Refund Selection Process

BankMobile Card

Want to learn more? Check out the BankMobile Disbursements.

How It Works Page

  • Once awarded financial aid, you will be sent a refund selection kit in a green envelope.  For this reason, it is important to keep your address up to date on MyCerritos.

Green Envelope

  • Next, you will go to to use the personal access code provided and select how you would like to receive your refund. You have choices!
    • Electronic Deposit to Another Account
    • Electronic Deposit to Cerritos Falcon Card
    • Paper Check Delivered by USPS

Refund Choices - electronic deposit and paper check


  • An e-mail notification will be sent to you from BankMobile once your refund to processed and disbursed to you.  You can also check the status of your refund online or sign up to receive mobile alerts.



  • If you choose to open an account with BankMobile, they are required to properly identify each of its account holders due to federal regulations. You may be required to submit proof of identity to meet the requirements of the Customer Identification Program (CIP).


For assistance from BankMobile, call the Customer Care Phone: 1-866-719-5716.








For further information, please contact the Financial Aid office at (562) 860-2451 Ext. 2397 or e-mail us at or join the QLess line to come in person.